small business AI

Google AI Mode Four Ads: Count Them, Then Calm Down

Google AI Mode can now show up to four ads under one answer. Here's what that means for a small business website, and what to do about it this week.

Google Business Profile Messaging: Now a Robot Texts Back

Google Business Profile messaging now has an AI agent that texts customers back. Here's what it answers, where it breaks, and how to prep for it.

AI Chatbot on a Small Business Website: Helpful or Hired Liar?

Thinking about an AI chatbot for your small business website? Here's when it helps, when it hurts, and why you own every answer it gives your customers.